PEARL-UK Management and IT Services strength is that it will tailor the service it provides to suit you and your business needs, rather than have a ‘one solution fits all’ mind-set. Each and every client is different to provide them customised business IT solutions. If needed, we can essentially become your internal IT Department, taking full responsibility for administration. Or if you already have IT Staff, we can provide an external, independent and professional ‘fall back’ situation in times of need or emergency.
Just look at the list of benefits our customers can receive as standard:
- A Bespoke Business IT Package That Fits Your Needs
- Direct Access to IT Consultants
- Remote Live Equipment Monitoring
- Unlimited Support Calls/Remote Access and Site Visits
- Detailed Site Audit/ Documentation and Security
- Consultation, Help and Advice
- Project Management Support
- Detailed Call Logging
- Quarterly Courtesy Visit and IT Health Check
- Excellent Client Retention and References
We have a dedicated team of professionals and monitoring systems ‘in house’, which often enable us to see a problem developing, and respond swiftly before you incur difficulties. Of course, you can still call or email us, and your request will go straight to an engineer who will respond swiftly and professionally.
If you need a site visit, do not worry, these are included (unlimited) as standard. Our proactive monitoring systems at PEARL-UK; it is a source of pride that may envy many ours.
We would be delighted to visit you and demonstrate these systems, or alternatively welcome you to our office facility in Cranfield University Innovation Centre where you can see our IT experts over a cup of coffee. Call us on 01234758055 or use our online form for free consultation.